Privacy Policy

Last Updated: September 13, 2026

Tolin & Tolin, PLLC (“Tolin & Tolin,” “the Firm,” “we,” “us,” or “our”) respects the privacy of visitors, prospective clients, clients, and others who communicate with the Firm.

This Privacy Policy explains the types of information we may collect, how we may use and disclose that information, and the choices available to individuals who interact with our website, communications systems, intake processes, and related services.

This Privacy Policy applies to information collected through www.tolinlaw.com, online forms, telephone communications, text messaging, email, electronic intake systems, and other digital services operated or used by Tolin & Tolin, PLLC.

Information We May Collect

We may collect information that you voluntarily provide to us, including your name, telephone number, email address, mailing address, information concerning a legal matter, citation or case information, documents you upload, appointment information, and other information you choose to provide.

We may also collect information automatically when you use our website, including your Internet Protocol address, browser type, device information, pages visited, referring websites, approximate geographic information, date and time information, and other technical information associated with your use of the website.

The Firm may use cookies, pixels, analytics technologies, advertising technologies, and similar tools to understand how visitors use the website, improve our services, measure advertising effectiveness, and communicate with people who may be interested in the Firm’s services.

Legal Inquiries and Prospective Clients

The website may allow visitors to provide information concerning a possible legal matter.

Submitting information through this website, an online form, email, text message, telephone call, chatbot, automated intake system, or other communication channel does not by itself create an attorney-client relationship with Tolin & Tolin, PLLC.

An attorney-client relationship is created only when the Firm expressly agrees to undertake representation.

Before the Firm agrees to represent you, you should not assume that information submitted through a general inquiry or intake system will be treated in the same manner as information provided by an established client. Prospective clients should avoid submitting unnecessary confidential, privileged, highly sensitive, or time-critical information unless the Firm requests it.

Additional notices may be provided during the Firm’s intake process about communications from prospective clients and how we treat information submitted before representation begins.

How We May Use Information

We may use information we collect to evaluate requests for legal services, conduct intake and conflict-review processes, communicate with prospective and current clients, provide legal services, respond to inquiries, schedule appointments, send requested information, manage our business operations, process payments, maintain records, improve our website and services, analyze website activity, protect against fraud or misuse, comply with legal and professional obligations, and communicate information about services that may be relevant to individuals who have elected to receive such communications.

We may also use information to develop and improve our intake systems, communications processes, automation, artificial intelligence tools, and other technology the Firm uses.

Telephone Calls, Recordings, and Electronic Communications

The Firm may communicate through telephone, voicemail, email, text messaging, online forms, video conferencing, automated systems, and other electronic methods.

Telephone calls or electronic interactions may be recorded, transcribed, summarized, or analyzed when permitted by applicable law and when appropriate notice is provided.

The Firm may use service providers and technology systems to help answer calls, transcribe conversations, manage communications, schedule, handle intake, handle documents, or perform related functions.

Electronic communications can involve risks, including interception, delay, transmission errors, or access by unauthorized persons. You should not use ordinary email or text messaging to transmit highly sensitive information unless the Firm specifically requests that you do so through that method.

Text Messaging and SMS Privacy

If you provide a mobile telephone number and consent to receive text messages from Tolin & Tolin, PLLC, we may use that number to communicate with you concerning your legal inquiry, intake process, appointment, matter, requested services, or other communications related to your interaction with the Firm.

Message frequency varies depending on your interaction with the Firm and may include multiple messages related to an inquiry or matter.

Message and data rates may apply.

You may opt out of text messages at any time by replying STOP. You may reply HELP for assistance.

Consent to receive text messages is voluntary and is not a condition of obtaining legal services from Tolin & Tolin, PLLC.

Tolin & Tolin, PLLC does not sell or share mobile telephone numbers, SMS opt-in information, or text-message consent information with third parties or affiliates for their marketing or promotional purposes.

Mobile information may be provided to vendors and service providers only as reasonably necessary to operate the Firm’s communications, intake, technology, and messaging systems or otherwise provide services on behalf of the Firm.

Additional terms governing text messaging are available in the Firm’s SMS Terms & Conditions.

Email and Marketing Communications

The Firm may offer newsletters, legal updates, educational information, service announcements, or other email communications.

If you voluntarily subscribe to marketing or promotional email communications, you may unsubscribe using the unsubscribe mechanism provided in the message or by contacting the Firm.

Transactional, administrative, legal-service, security, or matter-related communications may still be sent when appropriate even if you unsubscribe from promotional communications.

Cookies, Analytics, and Advertising Technologies

The Firm may use cookies, web beacons, pixels, analytics services, advertising technologies, and similar tools.

Third parties such as Google, Meta, advertising platforms, website hosting providers, or analytics providers may provide these technologies.

They may collect information concerning your device, browser, website activity, referring source, interactions with advertisements, and similar technical information.

We may use this information to maintain and improve the website, understand visitor behavior, measure advertising effectiveness, improve outreach, and present information that may be relevant to website visitors.

Your browser or device may allow you to limit or block certain cookies or tracking technologies. Doing so may affect some website functionality.

Artificial Intelligence, Chatbots, and Automated Systems

Tolin & Tolin, PLLC may use artificial intelligence, automated communications systems, chatbots, voice assistants, transcription technology, document-processing systems, or similar tools to assist with intake, communications, administrative functions, document preparation, analysis, scheduling, and other Firm operations.

These systems may process information you provide to help the Firm provide or evaluate services.

Use of an automated system does not mean that legal advice has been provided or that an attorney-client relationship has been created. Legal decisions and professional legal services requiring attorney judgment remain subject to appropriate attorney involvement.

The Firm may use third-party technology providers to support these functions and will seek to use such providers in a manner consistent with applicable legal and professional obligations.

Online Payments

The Firm may allow payments through third-party payment processors or electronic payment systems.

Payment-card information may be submitted directly to the applicable payment processor rather than stored by Tolin & Tolin, PLLC.

Payment processing is subject to the privacy policies, security practices, and terms of the applicable payment provider.

The Firm may retain information concerning the amount, date, purpose, or status of payments for accounting, client-service, and recordkeeping purposes.

Service Providers and Third Parties

The Firm may use vendors and service providers to assist with website hosting, communications, telephone services, text messaging, email, payment processing, document management, legal-practice management, cloud storage, cybersecurity, analytics, advertising, artificial intelligence, intake, scheduling, and other business functions.

These providers may receive information reasonably necessary to perform services for the Firm.

We may also disclose information when required by law, court order, governmental request, professional obligation, or when reasonably necessary to protect the rights, property, security, or interests of the Firm, our clients, or others.

We do not sell personal information in the ordinary course of our business.

Confidential Client Information

Information relating to established clients may also be subject to duties of confidentiality and other protections arising from applicable law, rules of professional conduct, attorney-client privilege, contractual obligations, or other legal requirements.

Nothing in this Privacy Policy is intended to reduce or eliminate any legal or professional obligation applicable to the Firm concerning client information.

Data Security

We use reasonable administrative, technical, and organizational measures intended to protect information from unauthorized access, disclosure, alteration, misuse, or loss.

No website, electronic communication system, cloud service, or storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information transmitted or stored electronically.

Data Retention

We may retain information for as long as reasonably necessary for the purposes for which it was collected, including legal-service evaluation, representation, recordkeeping, accounting, dispute resolution, compliance, security, business operations, and applicable legal or professional obligations.

We may retain different categories of information for different periods.

Your Communications Choices

You may ask us to update certain contact information or communications preferences by contacting the Firm.

You may unsubscribe from promotional email communications through the unsubscribe mechanism contained in the message.

You may opt out of SMS communications by replying STOP.

Requests concerning information maintained by the Firm may be subject to legal, ethical, recordkeeping, confidentiality, or other obligations that may require or permit the Firm to retain certain information.

Third-Party Websites and Services

Our website may contain links to websites or services operated by third parties.

Tolin & Tolin, PLLC does not control the privacy or security practices of third-party websites or services. Their respective policies and terms govern your use of those services.

Children

This website and the Firm’s online services are not intended to solicit personal information directly from children under 13.

If we learn that we collected personal information from a child in circumstances requiring parental consent, we will take appropriate steps consistent with applicable law.

Changes to This Privacy Policy

The Firm may update this Privacy Policy periodically to reflect changes in technology, services, business practices, legal requirements, or Firm operations.

The date shown at the top of this page identifies the most recent revision.

Continued use of the website or services following an update is subject to the then-current Privacy Policy.

Contact Us

Questions concerning this Privacy Policy or the Firm’s privacy practices may be directed to:

Tolin & Tolin, PLLC
112 S. Main St.
Roxboro, North Carolina
Email: [email protected]